Thursday, December 15, 2011

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Ratings
Category: Personal Computers
Brand: Synology
Model: DS411J
Availability: FREE SHIPPING (USA)
List Price : N/A
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Synology DS411J Review


Synology DS411J Review by G. Gonzalez

There is only one way to describe this device: Amazing. I have gone from running a giant dual opteron 10 hard drive server consuming 300W to a 30W Synology DS411j.

The box has amazing features which were unexpected. Mail server, print server, smb, nfs, web server, etc. The types of services you would expect to find on larger servers. The UI makes everything incredibly easy to configure. It also has the ability to ssh into the box (a nice feature for those of us who still use shells) and has a communuty ipkg repository which easily installs hundreds of your typical GNU apps that you would use apt or rpm for.

Transfer speeds are good over gbit: Typically over 50MB/s or faster. The unit uses md for its raid (software raid) which costs CPU overhead. I think it would have been better to have dedicated CPUs for hard drives and services but then it would cost more than $350.

Unfortunately the system has a huge drawback with the CPU and RAM. The CPU is only a 1.2GHz ARMv5. The RAM (which is the real crippling part of the hardware) is limited to 128MB. For people expecting more than 20 users to access this this unit at once: pay more for a faster one (a Synology with a + in its Model). It is marketed where it is supposed to be. The unit has enough hardware to run a simple server at home with limited users or a small office, again, with limited users.

Overall if you want a server for the home, dorm, classroom, or small office you won't find anything better for the price. It is worth it if you are expecting only 20 users at a time to access it.


Synology DS411J Review by Meiko "cat lover" (Deltona, FL United States)

I guess for those that were able to get this up and running it is a nice unit. But when I tried to install it, I was unsucessful. One screen showed "system ready" and the next screen "system busy". Unfortunately, the "system busy" never changed. When I tried to contact Synology for support I got an online form to fill out. I filled out the form and clicked "Submit" Well, that didn't work -- I got a message that "the fields highlighted are incorrect or missing". Funny, since nothing was highlighted. I tried changing a few items, but the form would still not submit. That left me unable to get any support.

At that point, I decided to return the item to Amazon. I figured that even if I could finally get it working, I did not want to deal with their technical support down the road.

I don't know what rating "Ease of Use", "Funtionality", and "Accessibily" should get since the unit never operated for me.


Synology DS411J Review by Keith

I've owned this DiskStation for about 5 months. Its my first purchase of a "file server" and we got it to have more available and protected storage for our family photos, videos and backup storage for several computers in the house. I'll pass along my experiences and advice.

At first I thought this purchase was going to be the start of a nightmare. Unit arrived DOA. All connections, power adapter, etc. were fine. Requested an RMA and as I was packing the unit up for return noticed a ribbon cable between the front plate and motherboard was askew. Well why not give it a try? Removed enough screws to get the front face off and reseated the ribbon cable. That looked promising, so I reassembled all the hard drives, cabled it up and whew - its worked fine ever since.

I had bought 4 WD 2TB drives to go into it, formatted it up with RAID5, carved it up into several volumes and started putting data onto it. The 8TB formatted down to 5.36TB with RAID5. I plugged in an old 250GB drive into the USB port and backed up the most critical of the files (photos). This thing runs silent. What a dream compared to the Windoze PC I have (and I will NEVER buy another Windoze PC again).

Performance seems to be a bit slow compared to what I expected - about 11MB/s at best. But if I do the math, that is about as much as a 100Mbs ethernet can really be expected to do. Nevertheless, its more than enough to stream HD videos straight to my internet ready TV.

DSM (the management software) is pretty good. Could really benefit from a good usability rewrite as many of the icons and options are in wierd places, but the documentation is very thorough and easy to search. Synology web site is straightforward and downloads of docs and other software is easy. There are lots of features, most of which I have yet to use. I have run the iTunes server, email notification, PhotoStation and a few others. I love the fact that Synology has apps that let you access it unit via an iPhone and I have them installed but have not yet configured the system to get through my home firewall/router.

Fast forward 5 months. Used the email notification feature to get status messages sent to my personal account and one day, got notified of an I/O error on drive 2. That was worrisome. Everything seemed to be working ok though. Then the errors became more frequent and I started to panic. I checked the backup only to discover that the backup drive had filled up. So I grabbed another old USB drive and started copying all the new stuff not yet backed up to that drive. Halfway through that process, drive 2 failed completely. But - as it is supposed to - RAID5 worked. Volume showed in the interface as degraded (working as designed). Note - when volumes are degraded, the unit seems to take a LONG time to boot up - 5-10 min or more. Be patient - let the machine do its job. Also, MANY times the unit would not respond quickly or reliably to admin web page requests - keep trying. After 3 or 4 timeouts and failed attempts, mine started working (not sure why).

So I ordered 2 more drives (same model), opened the case, replaced the failed drive 2, restarted the box (it says you can hot-swap while the unit is running - I was not so adventerous as to try this...) and followed the directions in the manual to repair the volume. As I write this, that process is nearly complete and appears to be going perfectly well.

I read a lot of other reviews where people get a drive error, panic then start pulling drives and reformatting stuff. Do not do this. I admit - I got a drive error and I panic'd. Fortunately, I did not start pulling drives right away, but rather read about it and started copying off files to back them up. RAID is nice, but its not foolproof.

If you are like me, DSM is something you will interact with a lot as you are setting it up, then almost never unless there is a problem (hopefully never or months later). Would be better if it was organized a bit better - e.g. "Troubleshooting" (which does not exist) in a very prominent place. Status reports too. As it is, these features a buried a couple of layers deep. Only searching the DSM manual helped.

So here are the lessons I learned -
1) As others have said, if you are going to store important files (e.g. family photos or videos
or anything you value) THEN HAVE A BACKUP SYSTEM IN PLACE. I will NEVER run without a backup again.
2) Don't panic if you see a drive error. Read and follow directions.

Would I buy a DiskStation again? Yes. Had my unit not arrived DOA and the DSM interface not been quite so cryptic for startup, shutdown, status and troubleshooting, I would have rated it 5 stars. Check back in a year...

More Reviews...


Synology DiskStation 4-Bay (Diskless) Network Attached Storage DS411J (White):: Description


Synology DiskStation DS411j is designed to provide a cost-effective file storage and backup solution with RAID protection for multi-user home environments. The operating system, Synology DiskStation Manager, delivers rich features for multimedia enjoyments, worry-free backup, Internet sharing, and energy-saving options.



Synology DiskStation 4-Bay (Diskless) Network Attached Storage DS411J (White):: Details


  • Large Storage Capacity
  • DLNA Certified Media Server
  • 24/7 PC-Less Download Server
  • Secure RAID Data Protection
  • Cool and Quiet
  • Item Dimensions: 7 x 7 x 9 inches; 5 pounds
  • Brand: Synology
  • Model: DS411J
  • Product Type: Personal Computers
...Read more...


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